Work order aging measures how long open work orders have been sitting without completion.
A backlog total tells you nothing. The age distribution tells you everything. Enter your open work orders by age bucket to see your aging profile, your weeks-of-backlog number, how much of it has gone dead, and the crew capacity it takes to clear by a date you pick.
The distribution of how long open work orders have been open, used to spot stalled and forgotten work.
Old open work orders distort your backlog, hide completed work, and signal process breakdowns.
Close out completed work, cancel dead work orders, and review the oldest open ones first.
A work order kept open on purpose for recurring small jobs can inflate aging if it is not separated from real backlog.