Maximo KPI Guide: PM Compliance

Most organizations measure PM compliance wrong. Not because the formula is complicated. It is not. They measure it wrong because nobody locked the definition. One site counts PdM work orders, another does not. One site uses ACTFINISH for the completion date, another uses STATUSDATE. One site applies the 10% rule tolerance window, another counts anything completed in the calendar month. The result is a number that looks like a KPI but behaves like an opinion.

Beyond the Maximo configuration, the guide builds the management framework around the metric. A Green/Yellow/Red threshold framework with specific recommended values. An ownership model that names who is responsible at each level. A trigger-action matrix that defines exactly what happens when compliance drops, including deadlines and what evidence must be produced in Maximo. Nine root cause playbooks covering everything from over-scheduling and parts shortages to pencil whipping and PM generation errors, each with a specific Maximo query to diagnose the problem. An ROI framework with three worked scenarios showing the dollar value of compliance improvement.

What You Get

This guide fixes that. It gives you a locked definition, verified Maximo field mappings, and the exact rules for what counts, what does not count, and why. It walks you through KPI Manager configuration step by step, including the SQL query, threshold values, and direction logic. It includes a Cognos Analytics report design with four dashboard components (summary card, trend chart, detail table, and bad actor ranking). It gives you five annotated SQL queries you can run directly against your Maximo database: numerator, denominator, combined calculation with division-by-zero protection, bad actor identification, and a data quality audit query. Every query includes ISTASK = 0, HISTORYFLAG = 0, SITEID filter, and platform notes for DB2, Oracle, and SQL Server.

Who This Is For

This guide is for maintenance managers who need to report PM compliance to leadership. Reliability engineers who need to investigate when the number drops. Planners and schedulers who own the schedule integrity that drives the metric. Maximo administrators who need to configure KPI Manager, Start Center portlets, escalation rules, and validation logic. Consultants implementing Maximo who want a reference that goes beyond "calculate this percentage" to "here is how you build the entire control structure."

Not a 5-Page PDF

This is not a 5-page PDF with a formula and a bar chart. It is a complete operational control guide: 8 chapters, 27 sections, two appendices, and a 33-term glossary. It takes you from "I need to measure PM compliance" to "I have a locked definition, configured KPI, automated reports, named ownership, escalation rules, root cause playbooks, and a Monday morning review process." Hand the quick setup checklist to your Maximo administrator and it can be running by end of week.